We accept Visa, Amex, MasterCard and PayPal. You will receive an order confirmation via e-mail after you place your order.
Returns are accepted for refund or exchange anytime. Just let us know at firstname.lastname@example.org prior to sending merchandise back. Returned merchandise must be unused and unwashed. Once we have received your return we will process store credit/exchange within 2 business days. Customer pays for shipping on items returned to us. We do not refund the original shipping if there is any.
Goat-Milk merchandise is fitted and true to size. Feel free to email us with any additional size questions you may have. email@example.com
Orders placed Monday-Friday before 12 PM EST (excluding holidays) will ship within 1-2 business days pending credit verification. All orders placed after 12 PM EST will begin processing the next business day. We are not responsible for any lost packages or delays in shipping including local delivery errors or international customs issues.
We offer free shipping on orders over $35. We ship USPS Priority or First Class mail from upstate NY. East coast shipping usually arrives in 1 day. Mid West and West Coast shipping usually arrives in 2-4 days. If you prefer other shipping methods, or need something expedited, there is a place at checkout where you can choose an overnight delivery option for an additional charge. All orders under $35 are charged $6 in shipping fees. If you have any special shipping requests please feel free to ask us at firstname.lastname@example.org
International shipping is a flat fee of $16.00. We use the United States Postal Service (USPS). Delivery times vary per location but usually take about 7 - 10 business days. The receiver is responsible for duties and taxes. Goat-Milk is not responsible for shipments lost in transit . . . but having written that, we have had great experiences with USPS.
Sales tax is not charged on packages delivered outside of New York State.
MULTIPLE SHIPPING ADDRESSES OR RUSH ORDERS
Please contact us for any multiple shipping orders or rush orders at email@example.com
Gift boxing and gift cards are available at no extra cost. Please see that option when you check out.
CHANGING OR CANCELLING ORDERS
If you decide to change or cancel your order, please email us immediately at firstname.lastname@example.org . If your order has already been shipped, simply return the shipment and we will refund the purchase price of the item. Unfortunately, the return shipping costs are not refundable.
WHY ORGANIC COTTON
It protects our health. Babies and children are the most vulnerable to the health risks related to pesticides. Choosing Organic Cotton clothing reduces their exposure to toxic and persistent pesticides on their skin, in soil and water, air and food. For adults with sensitive skin, Organic Cotton enables you to avoid allergens contained in chemically grown and synthetic products. Also, supporting organic agriculture is essential to creating improved working conditions for farm workers.
CARING FOR YOUR GOAT-MILK CLOTHING
The Laundress is a great resource for how to was and treat our clothing. Please see link below for more details.
We do not sell or share any customer information with third parties. Our online security provides ordering with maximum security and privacy.
What personal information is gathered from your visitors?
The following information is gathered from our website visitors:
How is the personal information used?
We do not sell or rent our customers email addresses.
Who has access to the personal information?
Your personal information is accessible by the owners, only.
What security measures do you have in place to safeguard the personal information?
To safeguard your personal information, we have documented procedures in place that are audited by recognized data privacy experts.
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